﻿{"id":126087,"date":"2022-03-15T17:49:21","date_gmt":"2022-03-15T16:49:21","guid":{"rendered":"https:\/\/www.ieseg.fr\/?post_type=news&#038;p=126087"},"modified":"2025-09-10T11:46:05","modified_gmt":"2025-09-10T09:46:05","slug":"change-data-analysis","status":"publish","type":"news","link":"https:\/\/www.ieseg.fr\/en\/news\/change-data-analysis\/","title":{"rendered":"Change &#8211; &#8216;Data analysis revolutionizes customer relations&#8217;"},"content":{"rendered":"<p>&#8220;Is the growing power of data analysis tools revolutionizing customer relations? Yes, and increasingly so,&#8221; explains St\u00e9phanie BEYER DIAZ, a PhD student at I\u00c9SEG.<\/p>\n<p><strong>Read the article in the latest issue of our magazine for professionals \u201c<a href=\"\/Users\/a.goyau\/Downloads\/ChangeMagazine-jan2022-issue6.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Change \u2013 A new way of talking business<\/a>\u201c<\/strong><\/p>\n<p><iframe style=\"border: none; width: 100%; height: 326px;\" src=\"\/\/e.issuu.com\/embed.html?d=changemagazine-jan2022-issue6&amp;pageNumber=16&amp;u=ieseg\" allowfullscreen=\"allowfullscreen\"><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><span data-mce-type=\"bookmark\" style=\"display: inline-block; width: 0px; overflow: hidden; line-height: 0;\" class=\"mce_SELRES_start\">\ufeff<\/span><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;Is the growing power of data analysis tools revolutionizing customer relations? Yes, and increasingly so,&#8221; explains St\u00e9phanie BEYER DIAZ, a PhD student at I\u00c9SEG. Read the article in the latest [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":112047,"menu_order":0,"template":"","news-category":[56,298],"class_list":["post-126087","news","type-news","status-publish","has-post-thumbnail","hentry","news-category-corporate-relations","news-category-research"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Change - &#039;Data analysis revolutionizes customer relations&#039; - I\u00c9SEG<\/title>\n<meta name=\"description\" content=\"&quot;Is the growing power of data analysis tools revolutionizing customer relations? Yes, and increasingly so,&quot; explains St\u00e9phanie BEYER DIAZ, a PhD student\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ieseg.fr\/en\/news\/change-data-analysis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change - &#039;Data analysis revolutionizes customer relations&#039; - I\u00c9SEG\" \/>\n<meta property=\"og:description\" content=\"&quot;Is the growing power of data analysis tools revolutionizing customer relations? 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