Formation
- 2025 : Ph.D. in Business Economics, KU Leuven, Belgium
- 2021 : MBA International Marketing Management, KU Leuven, Belgium
- 2019 : Bachelor Global Business Management, VIVES University College, Belgium
Expériences Professionnelles
Expérience académique :
- 2025 - maintenant, Assistant Professor in Marketing, IÉSEG School of Management, , France
- 2024 - 2024, Visiting scholar, Michigan State University, Lansing, USA
Articles publiés dans des revues à comité de lecture
-
Boghe D., Van Vaerenbergh Y., Teixeira I. F., Vancoetsem B., (2024). Customer success managers' involvement in sales: Taxonomy, frictions, and implications, Industrial Marketing Management, 122 (C) 119-130.
Chapitres de livres
- Van Vaerenbergh Y., Teixeira I. F., Vancoetsem B., Frans D., (2025), From dream to reality: a roadmap for customer experience management implementation., in: Handbook of Service Experience.
Enseignement
Grande Ecole (Bachelor cycle) :
