Education
- 2008 : Ph.D. in Business Administration, University of Manchester, United Kingdom
- 2002 : Human Relations, Nottingham University, United Kingdom
Professional Experiences
Academic Experience
- 2022 - present, Associate Professor, IÉSEG School of Management, , France
- 2017 - present, Visiting professor, University Carlo Cattaneo - LIUC, Castellanza (VA), Italy
- 2017 - 2018, Visiting professor, Keele University, Newcastle-Under-Lyme, United Kingdom
- 2014 - 2015, Visiting professor, College of Management Mahidol Univeristy, Bangkok, Thailand
- 2013 - 2015, Visiting Lecturer, Birkbeck College University of London, London, United Kingdom
- 2010 - 2022, Assistant Professor, IÉSEG School of Management, Paris, France
- 2008 - 2009, Data Catgorising Project Consultant, Revans Academy/University of Manchester, Manchester, United Kingdom
- 2008 - 2010, Research Associate in Marketing, International Business and Strategy Division, University of Manchester, Manchester, United Kingdom
- 2007 - 2008, Graduate teaching-research assistant, University of Manchester, Manchester, United Kingdom
Professional Experience :
- 2004 - 2010, Online-business consultant, Substance®, Sheffield, United Kingdom
- 2001 - 2001, International Marketing Sales Promotor, Yamaguchi & Associates, Tokyo, Japan
- 2001 - 2002, Online Market Developing Consultant, Acer Associate Publishing, Taipei, Taiwan
- 2000 - 2001, Digital Marketing Project Consultant, Paul Ping Electronic Co., Ltd, Taipei, Taiwan
- 1998 - 2001, Appeal case negotiator, International Asian Pacific Patent, Trade and Commercial Law Office, Taipei, Taiwan
- 1995 - 1999, Sales representative , Kawasima Co., Kaohsiung, Taiwan
Published Papers in Refereed Journals
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Baliga A. J., Goel A., Fletcher-Chen C., Guda S., Kumar R., (2025). Mental health among B2B salespeople: A morphological analysis, Journal of Business Research, 188 (C) 115093.
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Zhang B., Yi Y., Fletcher-Chen C., Zou P., Wang Z., (2023). Sustainable operations in electric vehicles’ sharing: behavioral patterns and carbon emissions with digital technologies, Annals of Operations Research, May (3) 1-24..
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Antioco M., Coussement K., Fletcher-Chen C., Prange C., (2023). What’s in a Word? Adopting a Linguistic-Style Analysis of Western MNCs’ Global Press Releases, Journal of World Business, 58 (2) 101414.
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Fletcher-Chen C., Sharma A., Rangarajan D., (2022). Examining Supplier, Buyer, and Customer Triads: The Critical Role of Conflict in Interaction Processes and Product/Service Innovations, Industrial Marketing Management, 107 (November) 337–352.
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Baddar F., Fletcher-Chen C., Batt P., (2017). [Guest editorial] Networks: Relationships and Innovation, Journal of Business & Industrial Marketing, 32 (6) 773-776.
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Fletcher-Chen C., AL-Husan S. F., Baddar F., (2017). Relational Resources for Emerging Markets’ Non-Technological Innovation: Insights from China and Taiwan, Journal of Business & Industrial Marketing, 32 (6) 876-888.
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AlHussan F., AL-Husan S. F., Fletcher-Chen C., (2014). Environmental factors influencing the management of key accounts in an Arab Middle Eastern context, Industrial Marketing Management, 43 (3) 592-602.
Books
- Baber W., Fletcher-Chen C., (2022) Practical Business Negotiation, Research Institute of Economy, Trade and Industry, Tokyo.
- Fletcher-Chen C., Baber William, (2020) Practical Business Negotiation, Routledge, London.
- Baber W., Fletcher-Chen C., (2015) Practical Business Negotiation, Routledge, New York.
Teaching
Executive MBA :
- Cultural diversity and management
Grande Ecole (Bachelor cycle) :
- Cross-cultural relationship management and digital strategy
Grande Ecole (Master cycle) :
- Interpersonal communication applied to negotiation
MSc in Negotiation for Organisations :
- Interpersonal communication
Post graduate program :
- Communication diversity and negotiation
