Published Papers in Refereed Journals
-
Schmitt L., Klein M., Lussier B., (2025). Key account managers and customer experience: A service ecosystem approach, Industrial Marketing Management, 126 (2025) 118-130.
-
CASENAVE Eric, SCHMITT Laurianne, (2025). Comparing AI coaching and sales manager coaching: A construal-level approach, Journal of Business Research, 190 (March 2025) 115241.
-
Rangarajan D., McClure C., Epler R., Schmitt L., (2024). AI in Sales: Laying the Foundations for Future Research, Journal of Personal Selling and Sales Management, 44 (2) 108-127.
Show all
-
Schmitt L., Plouffe Christopher, Decarlo T., Fergurson R., Kumar B., Moreno G., Sleep S., volpers S., wang H., (2024). Salespeople and teams as stakeholder and knowledge managers: a service-ecosystem, co-creation, crossing-points perspective on key outcomes, European Journal of Marketing, 58 (3) 704 -732.
-
Schmitt L., Epler R., Casenave E., Pallud J., (2024). An Inquiry into Effective Salesperson Social Media Use in Multinational Versus Local Firms, Journal of International Marketing, 32 (1) 72-91.
-
Epler R., Schmitt L., Mathis D., Leach M., Hochstein B., (2023). Do Salesforce Management Systems Actually Drive Salesperson Intentions?, Industrial Marketing Management, 113 (2023) 42-57.
-
Schmitt L., Casenave E., Pallud J., (2021). Salespeople’s work toward the institutionalization of social selling practices, Industrial Marketing Management, 96 (1) 183-196.
-
Schmitt L., Casenave E., Pallud J., (2021). How B2B Salespeople Use Social Media: a Practice Theory Approach, Décisions Marketing, 104 (4) 199-216.
Teaching
Bachelor in International Business :
- Advanced sales management
Grande Ecole (Bachelor cycle) :
- Survey design and analysis
- Research and consulting tools
- Sales and business management
